"Thank you for your outstanding service. These are the reasons that I base my strong opinion that Whitsyms is outstanding: 1) Initiative – my Client Care Liaison took the initiative to identify all actions that needed to be performed, with the highest order of importance prioritized. 2) Expertise – this was our first experience with in-home care, and your expertise guided us and comforted us through the process from the beginning, including assisting us with insurance. 3) Interpersonal Skills – Communication went above and beyond being pleasant, there was the right balance between being compassionate and being firm enough to get the job done. 4) Professionalism – When working with our Client Care Liaison, we knew that she had everything under control, and that confidence and professionalism helped us feel at ease."
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