We have several options for paying bills - we accept most major credit cards, ACH, wires, and personal checks - all of which can be processed by contacting our accounting team at (561)-279-0808. But at this time, we currently don't offer the option for online payments.
-Answered by Wendy Klein, Senior Vice President of Finance & Human Resources
Yes, a Registered Nurse or Licensed Practical Nurse can administer medication as long as the Nurse obtains a medical plan of treatment signed by the client's physician listing all of the client's current medications.
-Answered by Lisa Newman, BSN, CCRN, RN, Director of Compliance
If a client has been diagnosed with dementia or displays cognitive and memory impairment, we will always refer a certified caregiver who has completed additional Alzheimer’s Disease and Dementia training.
During their Alzheimer’s Disease and Dementia training, the care providers receive an overview of Alzheimer’s Disease and dementia, and are able explain Alzheimer's disease and dementia, recognize the most common symptoms and treatment, and discuss methods to provide meaningful interaction for quality of life. Upon completion of the training, the care providers are dementia certified and qualified to assist clients with Alzheimer's or dementia.
If you would like more information, or to schedule a free in-home consultation, contact us today at 1-800-952-3881.
-Answered by Jim Mark, Chief Operating Officer, American In-Home Care, LLC
No. A physician’s referral is not needed to receive personal care or companion care services, which include assistance with daily activities such as homemaking, bathing, dressing, meal preparation, and companionship, among others. For more information, or to schedule a free in-home consultation to assess your in-home care needs, contact a Client Care Liaison today. However, a Physician’s order or prescription is necessary if you require private pay “skilled care” which requires a Registered Nurse or Licensed Practical Nurse, and includes services such as medication management, wound care, or medical treatment of any kind.
-Answered by Lisa Newman, BSN, Director of Compliance
While there is not a minimum requirement from a practical consideration care providers may require a minimum weekly schedule of three to four hours per day, three days per week. This ensures that the care provider has ample time to familiarize themselves with the case requirements and the care recipient, allowing for a more complete and personalized care experience. If you have any questions, or would like to schedule a free in-home care assessment, contact a Client Care Liaison today .
-Answered by Matt Robinson, Executive Vice President and General Manager
Whitsyms In-Home Care is not a Medicare certified Home Health provider. Medicare typically only pays for rehabilitative care for seniors over 65. Medicare does not pay for long-term care, however. Learn more
If you have any questions or would like to schedule a free in-home consultation, please contact one of our Client Care Liaisons today at 1-888-952-3881.
As people age, their sleep patterns change as a part of the normal aging process. Seniors may be less satisfied with the quality of their sleep, and some might take naps throughout the day to make up for the sleep deficit. Good care providers learn the rhythm of their client’s sleep patterns and organize their care activities around that schedule so as not to disturb the client's valuable sleep. The care provider will take breaks or rest when the client rests, and be available to perform services when the client is alert and ready to receive care.
If you have any additional questions, or want to schedule a free in-home consultation to assess your care needs, contact one of our Client Care Liaisons at 1-800-952-3881.
-Answered by Jim Mark, Chief Operating Officer
We accept Assignments of Benefits from you and will bill most Long Term Care insurances directly on your behalf. However, each Long Term Care Policy is different and may have requirements that must be met before they approve and pay for care. We will assist in contacting your provider to review what your policy covers. Please be advised that although we accept Assignments of Benefits, you remain ultimately responsible for the payment of our invoices in the event your carrier does not pay any portion of the bill. Learn More
There are no specific requirements or qualifying factors for in-home care. The real determining factor is if you feel that it is time for additional support in your home (or the home of a loved one). If you believe that you or your loved one are ready for in-home care, the next step is to schedule a free in-home consultation where you will meet with your local Client Care Liaison, who will be able to help you determine which care services are needed, and the schedule of care that would be best for you or your loved one.
Skilled Nursing care performed by a Registered Nurse in your home is the only type of care that requires permission from a doctor to perform care. If you require this type of care, we will work with your doctor to obtain and follow the Medical Plan-of-Care. Lean more here.
-Answered by Kristi O'Neal, Client Care Liaison, Certified Senior Advisor
It's important to understand the particular needs of one individual with Parkinson's disease may be very different from the next person with Parkinson's disease. With this in mind, the caregiver we refer to a client with Parkinson's disease will be able to assist the individual with a variety of services to meet his/her needs.
Some of the more common tasks and chores performed by the credentialed Nurse (RN), Licensed Practical Nurse (LPN), Certified Nursing (CNA) or Home Health Aid (HHA) include assistance with bathing, dressing, personal hygiene, meal preparation and medication reminders. The caregiver may also be able to provide services such as transportation and errands, light housekeeping and laundry, to mention a few. The goal of the caregiver's service is to keep the individual as independent as possible while providing safe and reliable assistance as needed. For a complete listing of tasks and chores the caregiver may provide, please refer to our Services page.
-Answered by Kristi O'Neal, Client Care Liaison & Certified Senior Advisor
